Where do you ship from?
All packages are shipped from the Noble Nectar CBD warehouse in Noble, OK. Our official address is 8750 84th St, Noble, OK.
We do not support international shipping.
The Noble Nectar CBD team ships Monday through Friday, 9am to 5pm. If your order is in before 2pm on any business day, we guarantee it will ship out the same business day. And on average, most orders placed before 3pm go out the same day anyway. Our shipping time usually takes anywhere from 2-7 days depending on where in the country you are located. Most packages are received by our customers in 3 days. International shipping usually takes 7-14 days depending on the shipping provider and method of shipping you select at checkout, and if you have a shipping broker on stand by. All packages are picked up by our shipping carriers daily. UPS picks up at 4:30pm and USPS around 3:00pm.
Once a package has been shipped, Noble Nectar CBD will take NO responsibility in the carriers shipping time-frame.
Noble Nectar CBD will also NOT take any responsibility for items lost by carriers during transit or left at the wrong address.
All international import tariffs charged by your country or any involved third parties are the responsibility of of the customer.
Any shipped packages that are returned back to our warehouse facility through no fault of are own or the shipping carriers. Will be subject to a 15% restocking fee. Some instances of this would be as followed.
– A customer refuses a package upon delivery
– A customer has moved & not updated their information on our website
– The package was never signed for and/or never picked up from the shipping carrier holding facility.
Every circumstance in which this happens, is subject to a case by case exceptions. Ultimately we hold the right to make the final decision in each matter.
ORDER ERRORS & MISSING PRODUCTS
Incorrect, damaged MUST be claimed within 72 hours of the delivery date as indicated by your tracking information.
If you are missing an item from your order, please contact our Service Team at 972-757-2977 or you can email us at email@example.com.
If you received the wrong product, please do not open the item. Contact us about the error and we will email you a return shipping label.